Billy Couch is an inspired professional dedicated to transforming homes through his work with High Tide Roofing and Restoration. With three years of experience in helping homeowners realize their home remodeling dreams, Billy brings a wealth of knowledge and a steadfast commitment to exemplary customer service. Before embarking on his career in home restoration, Billy honed his discipline and leadership skills during five years of service in the Marine Corps as an 0311 Rifleman. This background instilled in him a strong foundation of integrity, reliability, and a genuine passion for serving others—a passion he carries into every project.

Billy understands that trust and communication are the cornerstones of any successful home improvement venture. He is always eager to answer questions, address concerns, and provide insights, ensuring that each client feels valued and informed. When he's not on-site or consulting with homeowners, Billy enjoys staying active by going to the gym or finding the freedom of the open road on his motorcycle.

Billy is excited to meet new faces and revisit loyal clients, always offering a friendly, professional approach. He looks forward to providing free inspections that thoroughly assess each home’s unique needs, delivering tailored solutions that cater to the specific desires and circumstances of his clients. Remember, introducing others to High Tide Roofing and Restoration can bring great benefits through their generous referral bonus program. Billy can't wait to meet you and assist in making your home improvement dreams a reality.

As a husband, father, and former public servant, Mike brings the same integrity and dedication that defined his career in service to his work in roofing and home improvement. After years of protecting and serving his community, he now finds joy in protecting what matters most to others — their homes and family.

You’ll likely find him on the beach with his family or out fishing with his son, enjoying the coastal life that makes eastern North Carolina so special.

Faith and community are at the heart of everything he does. As an active member of his local church, Mike strives to reflect honesty, reliability, and service in every project he takes on. Helping homeowners improve and safeguard their properties isn’t just a job — it’s a calling rooted in care for people and pride in quality craftsmanship.

Jeff Rayburn brings a strong blend of discipline, craftsmanship, and customer-first values to High Tide Roofing & Restoration. A former United States Marine Corps aviation hydraulic mechanic, Jeff built his work ethic through years of mission-critical maintenance and problem-solving under pressure. His commitment to quality and reliability carried seamlessly into the trades.

Before serving in the Marine Corps, Jeff gained hands-on experience as an HVAC installer and worked in concrete basement wall construction—skills that gave him a deep understanding of structural integrity, system performance, and practical building solutions. After completing his service, he expanded his expertise further, becoming a skilled gutter technician and an effective sales representative known for honest communication and exceptional customer service.

At High Tide Roofing & Restoration, Jeff is dedicated to delivering high-quality workmanship while ensuring every homeowner feels informed, respected, and confident in the process. He approaches each project with the same diligence and precision he developed in the military.

Outside of work, Jeff spends his time exploring music and the arts, staying active, and focusing on both his physical and mental well-being. Looking ahead, he plans to further his education with a degree in architecture, aiming to broaden his understanding of design and construction. In the meantime, his immediate goals revolve around mastering the roofing industry and sharpening his sales skills—striving to grow, excel, and compete at the highest level alongside the team at High Tide Roofing & Restoration.

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As an Administrative Assistant at High Tide Roofing & Restoration, I make sure everything runs smoothly behind the scenes. I bring strong organization and communication skills to help keep our roofing and restoration projects running effectively. I take pride in providing excellent service to our clients and supporting our team in delivering quality workmanship from start to finish. I love being part of a team that helps people protect and restore their homes.

Apart from work, I enjoy exploring new places through travel, staying active with sports, and making meaningful memories with family and friends. I love being part of the community and am always up for good conversation, a little laughter, and making the most of life outside the office.

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Joe serves as the Production Manager at High Tide Roofing & Restoration, where he oversees the planning, coordination, and execution of projects from start to finish. With a strong focus on organization, quality control, and efficiency, Joe ensures that every project runs smoothly and meets the high standards that High Tide is known for.

Joe takes pride in making sure each job is completed with precision, professionalism, and clear communication. From scheduling crews and coordinating materials to overseeing on-site progress, he works closely with both the team and homeowners to ensure projects stay on track and expectations are exceeded.

Known for his strong work ethic and problem-solving mindset, Joe is committed to delivering results that homeowners can depend on. He understands that a home is one of a family’s most important investments, and he approaches every project with the care and attention it deserves.

When Joe isn’t managing projects in the field, he enjoys spending time with family and friends and staying active outdoors.

At High Tide Roofing & Restoration, Joe plays a vital role in ensuring that every project is completed with the craftsmanship, reliability, and attention to detail that homeowners expect.

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Anthony is a dedicated Sales Representative at High Tide Roofing & Restoration who takes pride in helping homeowners understand their options and make confident decisions about their homes. With a strong focus on honesty, communication, and attention to detail, Anthony works closely with each client to ensure they feel informed and comfortable throughout the entire process.

From initial inspections to project planning, Anthony is committed to providing clear guidance and practical solutions that fit each homeowner’s needs. He believes that trust and transparency are the foundation of great service, and he strives to build lasting relationships with every customer he meets.

Anthony enjoys connecting with people and bringing positive energy to every interaction. His goal is to make the home improvement process simple, straightforward, and stress-free for homeowners.

As part of the High Tide Roofing & Restoration team, Anthony is proud to help deliver quality craftsmanship and reliable service that homeowners can count on.

Meet Basil, the Wilson’s fearless and feisty corgi. She’s small but mighty, with enough energy to rival a hurricane (which, coincidentally, we also handle).

Loyal to the core and always on high alert, Basil takes her job as the unofficial High Tide Roofing and Restoration mascot very seriously- whether that’s guarding the office, staying “pawsitive”, or inspecting our work (from ground level, of course). If only she could hold a hammer!